Accreditation

Choptank Community Health System is accredited by The Joint Commission

Choptank Community Health System has earned The Joint Commission’s Gold Seal of Approval® for primary care medical home, ambulatory health care, and behavioral health care and human services accreditation by demonstrating continuous compliance with its performance standards .

The Joint Commission’s Gold Seal is a symbol of quality that reflects a healthcare organization’s commitment to providing safe and quality patient care.

 A medical home is a partnership approach between patients, clinicians, medical staff, and families in providing comprehensive primary care. A medical home extends beyond clinical practice to include specialty care, educational services, family support, and more.

 The Joint Commission’s standards are developed in consultation with healthcare experts and providers, measurement experts, and patients. They are informed by scientific literature and expert consensus to help healthcare organizations measure, assess, and improve performance. The surveyors also conducted onsite observations and interviews.

About The Joint Commission

An independent not-for-profit organization, The Joint Commission accredits and certifies more than 20,500 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization's commitment to meeting certain performance standards.

About the Primary Care Medical Home

Primary Care Medical Home (PCMH) is a philosophy of care based on the Agency for Healthcare Research and Quality’s (AHRQ) definition of a medical home, which includes these core functions and attributes:

• Patient-centered care: Relationship-based care focuses on the whole person and understanding and respecting each patient’s needs, culture, values and preferences.

• Comprehensive care: A team of providers (may include physicians, advanced practice nurses, physician assistants, nurses, pharmacists, nutritionists, mental health workers, social workers and others) work to meet each patient’s physical and mental health care needs, including prevention and wellness, acute care and chronic care.

• Superb access to care: Patients have access to services with shorter waiting times for urgent needs, enhanced in-person hours, around the clock telephone or electronic access to members of the care team and alternative methods of communication.

• Systems-based approach to quality and safety: The organization uses evidence-based medicine and clinical decision support tools, engages in performance measurement and improvement, measures and responds to patient experiences and satisfaction, practices population health management, and publicly shares robust quality and safety data and improvement activities.

• Coordinated care: Care is coordinated across the broader health care system, including specialty care and the provision of community and support services. This is particularly critical during transitions between sites of care.